Two years ago I switched across to Sky Broadband, the main reason being it was free. This rather easily bettered the £19 I was paying with my existing provider, so I made the leap. I was disconnected by my existing provider a short while later. What followed was 87 days, 17 phone calls, 8 hours spent on the phone, 3 complaint letters and eventually legal threats before I finally got connected with Sky Broadband.
So you can imagine I had certain expectations when the man came to install my Sky+ HD box this weekend. I had previoulsy checked the connections on a friends HD box to ensure that the required connector was there for my TV. It was, so I placed the order. Of course when the installer arrives they’ve changed the box design, why wouldn’t they, the total ass hats. So I have to go out and buy adaptors and cables and so on, but not the end of the world.
Except none of my HD channels are working and my Sky movies subscription is telling me I have the wrong viewing card….. Only two days, one phone call and 30 minutes on the phone so far. But it’s still not working. So basically I’ve “upgraded” from Sky+ to Sky+ HD( – HD) which is the same *%£!ing thing I started with!
At least it’s Christmas as well so I can expect to miss all the films that are on over the next few days. Rage.